Location:
East Grinstead Sports Club
Salary:
up to £8.36 per hour
Closing date:
19/9/2021
Hours:
Casual hours to include evenings and weekends

Job Description

Summary of Main Duties and Activities

Customer Service

The priority of our bar staff is to provide a friendly and efficient full service to all of its visitors at all times which means:

  • Adherence to Wave Leisure standards.
  • Maintaining the opening times and operational standards as agreed.
  • To provide customers with prompt beverage service, inclusive of acholic beverages.
  • Always be in full uniform and well presented.
  • Engaging with all our customers and aim to exceed the customers’ needs and expectations.
  • Promote site activities and offerings.

 

Operation

  • Carry out all operational procedures of the bar to the agreed standards
  • To assist with event functions at East Grinstead Sports Club, as and when required.
  • To ensure that the display fridges are fully stocked and in a clean and hygienic condition.
  • Report any faults immediately to the Duty Manager.
  • To ensure that drink preparation is done in line with brand standards.
  • To ensure all deliveries received are checked and only signed for if correct.
  • To ensure all deliveries are delivered within standard guidelines and the produce is to expected standard. Report any supplier issues to Duty Manager immediately.

 

Administration

  • Maintain daily standards of cleanliness of the Bar, Customer seating area, storerooms, equipment, and report areas for concern to the Duty Manager.
  • Responsible, while on duty, for the security of the Bar and its contents.

 

Financial

  • To follow financial procedures including the collection of cash.
  • Report all deficiencies without delay to the Duty Manager
  • Responsible for accurate handling of cash.

 

Health and Safety

  • To exercise due care in respect of catering equipment, premises and users in accordance with the Health & Safety at Work Act and Wave Leisure’s Health & Safety Policy.
  • To have or be able to obtain L2 Food Hygiene Certificate and COSHH certification.
  • To follow the set guidelines from Food Standards Agency, “Safer food, better business guide”.
  • Personal Hygiene and presentation must be always maintained. This includes hair tied up & clean uniform.

 

Maintenance

  • Notify the Duty Manager of any faults or damaged equipment.
  • Ensure the tearooms areas are clean, safe and hygienic at all times and that adequate security measures are taken.
  • Carry out basic cleaning duties following a check list of what needs to be cleaned, when it needs to be done and with what cleaning materials.

 

Other Duties

  • To carry out other duties as required.
  • To adhere to Wave Leisure Trust’s policies and procedures.

Person Specification

Disposition

  • Customer focused
  • Driven and Enthusiastic
  • Passion for providing exceptional service
  • Can do attitude
  • Pro-active
  • Team Player
  • Interpersonal skills

Experience

  • Experience of working in a bar environment
  • Till systems/Cash handling and security

Other

  • Excellent personal presentation and standards which reflect our value of Achieving Excellence
  • To be flexible to the changing demands of the business
  • To be able to follow Wave Leisure Trust Policies and Procedures

Apply now