Your Questions Answered: Memberships

I have a question about my membership, who do I contact?

Please email you enquiry to memberships@waveleisure.co.uk or info@waveleisure.co.uk. Please bear with us if response times are a little slow as we are still operating on reduced staffing levels.

I would like to cancel my membership; how do I do this?

If you have concerns over your membership, we would ask that you get in touch with our memberships team first at memberships@waveleisure.co.uk, to see if we can solve the problem. If you still feel that cancelling is the best option for you, we’ll be sad to see you go but you can do so by contacting DFC as per your membership terms and conditions. For annual members, please get in touch with ann.warwick@waveleisure.co.uk.

Can I use my fit family membership?

Fit Family memberships can now be used again across our sites. Find out more about Fit Families.

Our membership FAQ's were updated in September 2020. If you have any questions about your memebrship, please contact memberships@waveleisure.co.uk.