How to set up Online Booking

Want to be able to book your favourite classes and activities online? Find out how to set up your online booking with Wave here.

If you'd like to enjoy a sesion or class at one of our centres, please note this must be booked before you travel.

You can book online up to 10 minutes before the start of the session or class. If you can't make it, you must remember to give 60 minutes notice to cancel, by cancelling online (members only) or by phoning the centre. After this time you will not be able to cancel and it will be recorded as a no show.

Booking rights

Members will be able to see and book sessions up to 14 days in advance. Non-members can see and book sessions up to 5 days in advance. You won't be able to see any sessions before 14 or 5 days in advance, which may affect the number of sessions you can see when you look at your online booking account.

Everyone, member and non-member, will get 5 days advance booking rights on Family Bubble and Family Flume sessions as these are not included in any memberships. You'll be able to see and book these in the app and online 5 days before they take place.

Follow the steps below to create a Wave online booking account, enabling you to book classes and gym sessions online and on the Wave Leisure app:

I am not yet a member/wish to pay as I go:

If you aren't yet a member or want to pay as you go, contact info@waveleisure.co.uk with all the details below and our team will add you to our booking system. Once that has been done, you can follow the steps below to create an online booking account.

We need your:

  • Name
  • Date of birth
  • Contact number
  • Email address
  • Preferred centre

Without all these details, there will be a delay in the creation of your account. You can also download, fill in and attach our online booking restration form. You must download the form to be able to fill in the sections.

I'm already a member/I have had my details added to your system:

  1.  Visit our online booking site here or download the Wave Leisure app and tap on ’My Bookings’ to open the log in screen.
  2.  Click/tap ‘Forgotten your password?’ (web) or ‘Reset Password’ (app)
  3.  Enter the email address you currently use for your membership with Wave.
  4.  Click/tap ‘Request Password’.
  5.  You will receive an email with a link to reset your password.

The email will contain a Membership ID number. This is not your current membership number found on your membership card, but you will need it to create your account. Enter this number when prompted to enter your Membership ID. You will then create a new password which will be used alongside your email address to access online bookings on the website and Wave Leisure app.

Health Commitment Statement

Please note, by booking a session at one of our centres either as a member or pay as you go user, you agree to abide by our Health Commitment Statement. Read the full Heath Commitment Statement.

Need some support?

If you would like to read a detailed tutorial for using our online booking website or booking app, or if you're having trouble setting up your account, take a look at our Online Booking Help and Support page.

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